Refund Policy
Studio Ad lib strives to provide a fair and transparent refund policy for our pay-as-you-go art studio services.
Refund Eligibility
- Class or workshop cancellations: If we cancel a class or workshop, you are eligible for a full refund.
- Customer cancellations: If you cancel a booking with 24 hours notice, you may be eligible for a partial or full refund, depending on the circumstances.
Refund Process
- Refund request: To request a refund, please contact us at hello@studioadlib.net .
- Refund timeframe: Refunds will be processed within 7-10 business days.
- Refund method: Refunds will be made using the original payment method.
Refund Amounts
- Full refund: If we cancel a class or workshop, or if you cancel with 24 hours notice, you will receive a full refund.
- Partial refund: If you cancel with less than 24 hours notice, you may be eligible for a partial refund, depending on the circumstances.
Exceptions
- No-shows: If you fail to attend a booked class or studio time without notice, no refund will be given.
- Special events: Refund policies for special events or workshops may vary; please check the specific event details for more information.
Contact Us
If you have any questions or concerns about our refund policy, please contact us at hello@studioadlib.net
By using our services, you agree to be bound by our refund policy.